Legal
Privacy Policy
Last updated: October 14, 2026
Blackcat Auto LLC ("we," "us," or "our") operates an auto repair and detailing business in Boonville, New York. This policy explains what information we collect when you visit our website or contact us, how we use it, and the choices you have.
Information we collect
We only collect information you choose to give us, plus basic technical data:
- Appointment requests: your name, phone number, vehicle year/make/model, the service you need, and any details you include in your message.
- Calls and emails: your phone number, email address, and anything you share when you contact us directly.
- Website usage: anonymous, aggregated data such as pages viewed, device type, and general location, collected through privacy-friendly analytics that do not use cookies.
How the request form works
Our appointment form does not store your information on our website. When you press "Send Request," it opens your own email app with a pre-filled message addressed to us. Nothing is sent until you choose to send that email.
How we use your information
- To respond to your questions and schedule service appointments.
- To provide estimates, perform repairs or detailing, and follow up on completed work.
- To keep service records for your vehicle and meet legal or warranty requirements.
- To understand how our website is used so we can improve it.
We will not send you marketing messages unless you ask us to.
How we share information
We do not sell or rent your personal information. We only share it when necessary to serve you, for example with parts suppliers or warranty providers for your repair, with service providers that host our website and email, or when required by law.
Data retention and security
We keep your information only as long as needed to provide service, maintain vehicle records, and meet legal obligations. We take reasonable steps to protect it, but no method of transmission over the internet or electronic storage is completely secure.
Your choices
You may ask us to access, correct, or delete the personal information we hold about you at any time by contacting us using the details below. We will respond within a reasonable timeframe.
Children's privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from them.
Changes to this policy
We may update this policy from time to time. Any changes will be posted on this page with a new "Last updated" date.
Contact us
Questions about this policy or your information? Reach out:
Blackcat Auto LLCBoonville, New YorkNelson@blackcatautollc.biz(315) 327-8356